1. Scope
This Website Privacy Notice explains how Killeen IT LLC collects, uses, discloses, retains, and protects information through killeenit.com and any unauthenticated Killeen IT page that only routes visitors to another service. It does not govern pilot.killeenit.com, authenticated customer workspaces, operator consoles, or other restricted services. Those services are governed by the Platform and Pilot Privacy Notice and applicable signed terms.
2. Information We Receive
Information you provide. If you email Killeen IT or request a review, we may receive your name, business email address, organization, role, message, and any information you voluntarily include. Do not send confidential, privileged, regulated, health, financial-account, credential, customer, or other sensitive information before Killeen IT confirms an approved secure channel and written safeguards.
Technical information. Our hosting and security providers may process IP address, date and time, requested URL, response status, browser or device information, and referrer information supplied by the browser for delivery, security, troubleshooting, and abuse prevention.
Current tracker-free posture. As of the Version Date, the approved public-site package does not contain analytics, advertising pixels, client-side scripts, public web forms, or nonessential cookies. Killeen IT will update this Notice before materially changing that posture.
3. Sources and Purposes
We receive information from you, your organization, your browser, and service providers that operate the public site or business email. We use it only to respond to inquiries, evaluate fit, maintain business records, protect the sites and company, troubleshoot, comply with law, and establish or manage an authorized relationship.
4. How Information Is Disclosed
Killeen IT may disclose information to hosting, email, security, professional-adviser, and records-management providers that need it to perform services under appropriate restrictions; to a successor in a genuine financing, reorganization, merger, acquisition, or asset transaction subject to protective terms; or when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or establish legal claims.
- Killeen IT does not sell personal information.
- Killeen IT does not use personal information for targeted advertising or cross-context behavioral advertising.
- Killeen IT does not authorize service providers to use inquiry content to train their general-purpose models on Killeen IT's behalf.
5. Retention
Inquiry and relationship records are ordinarily retained for 12 months after the last substantive communication. If an inquiry becomes an active contract, pilot, legal, security, tax, or dispute record, the applicable contract or legal schedule controls.
Routine public web access logs should be retained no longer than 90 days. Records reasonably linked to abuse, security, fraud, legal claims, or required audit evidence may be isolated and retained for up to 24 months or longer when law or a documented legal hold requires it. Backups expire on the provider's verified rotation rather than being restored solely to delete one record.
6. Security
Killeen IT uses reasonable administrative, technical, and physical safeguards appropriate to the nature and volume of information. No transmission or storage method is completely secure, and this Notice does not promise absolute security or any certification that has not been independently verified.
7. Your Choices and Requests
You may request access, correction, deletion, or information about Killeen IT's handling of your information by emailing sean@killeenit.com with the subject 'Privacy Request.' You may submit a verified request not to sell covered information through the same designated request address. Killeen IT does not currently sell covered information.
Killeen IT may verify identity and authority, route an organizational-data request to the applicable organization, deny or limit a request where law permits, and retain a minimal record of the request and response. We will respond within the period required by applicable law.
8. Children
The public sites are directed to business and organizational audiences, not children under 13. Killeen IT does not knowingly collect personal information online from children under 13. If we learn that such information was submitted, we will take reasonable steps to delete it and address the source.
9. Changes
Killeen IT may revise this Notice prospectively. The posted Version Date will change, and a material change will be highlighted on the affected site. A change does not retroactively authorize a materially different use of previously collected information where additional notice or consent is required.
10. Contact
Privacy requests and questions: Killeen IT LLC, sean@killeenit.com, subject line 'Privacy Request.' Formal postal notices may be sent to the Killeen IT address stated in an applicable signed agreement or the company's then-current public Nevada entity record.